About this notice
Smartbeans is responsible for your Opportunity Check data.
Smartbeans Group, the operator of smartbeans.ltd, decides why and how personal information submitted through the Opportunity Check is used. This notice applies to Opportunity Check submissions and related service follow-up. It does not replace any privacy terms that may apply if you later enter into a separate client relationship with us.
01 / Information we collect
What you provide and what the Opportunity Check produces
We collect the information needed to connect your result with you and understand the operational context behind it.
Contact details
- Name
- Work email address
- Company or organisation
Problem and context
- Your open-ended problem description and business area
- The visible consequences you select
- Recurrence, reach, desired outcome and readiness
Opportunity Check output
- Your opportunity fit tier and service starting path
- Possible systems potential and suggested baseline measures
- Discovery questions for a human review
Do not include customer-identifiable, confidential or sensitive information in your problem description. Use a broad operational summary without names, customer records, credentials, private employee information or protected business data.
02 / How we use it
To deliver your result and respond meaningfully
We use Opportunity Check information to:
- generate, display and send your directional Opportunity Check output;
- identify an opportunity fit tier, service starting path and areas for human discovery based on the answers you provide;
- support a Smartbeans team member's review and follow up about services that appear relevant to your organisation; and
- respond to questions or requests you send us about the Opportunity Check.
Before submitting the Opportunity Check, we ask you to consent to this use of your information. You can withdraw that consent at any time by emailing us. Withdrawal does not affect processing already carried out before we receive your request.
04 / How long we keep it
A defined retention window
Up to 30 days
FormSubmit may retain an archive of the submission for up to 30 days as part of its email-delivery service.
Up to 12 months
Smartbeans keeps an inactive enquiry for up to 12 months from submission. For an active opportunity, the period runs from the last substantive contact. A converted client record follows the retention terms for that client relationship. We may keep relevant records longer where a legal, regulatory, dispute-resolution or record-keeping need requires it.
When information is no longer required, we delete it or remove identifying details where reasonably practicable.
05 / Security and access
Limited access and proportionate safeguards
Opportunity Check submissions are transmitted over encrypted web connections. Access to the Smartbeans mailbox and exported submission records is restricted to people who need the information to review and respond to the enquiry. We do not ask for passwords, customer records, payroll files, credentials, or uploaded confidential documents in the Opportunity Check.
06 / Opportunity Check output
Directional guidance for human review
The Opportunity Check automatically uses your structured answers to generate an opportunity fit tier, service starting path, possible systems potential, suggested baseline measures and discovery questions. This output is directional. It is not a diagnosis, ROI forecast, guarantee, or decision with legal or similarly significant effects.
The output is provided for human review. A Smartbeans team member can consider your problem description and wider operating context, discuss the generated output with you, and suggest a different starting path where appropriate.
07 / Your choices and rights
You can ask us to act on your information
You may ask to access the personal information we hold about you, correct inaccurate information, delete it, restrict how it is used, or object to particular processing. You may also withdraw your Opportunity Check consent or ask us to stop follow-up. Some requests may be limited where we must keep information to meet a legal obligation or establish, exercise or defend a legal claim.
You may also raise a concern with the Mauritius Data Protection Office.
Privacy requests
Contact Smartbeans Group
Tell us what you would like us to do and include enough detail for us to identify your Opportunity Check submission.